Holston AI

AI Agents & Automation

An AI receptionist and answering service that picks up every call

How it works

The conversation, step by step

Every AI Receptionist starts from this flow. We change the questions, wording, and rules to match your business.

AI Receptionist · flow
7 steps
  1. 1Greeting

    Answers with your business name and says it is an AI assistant

  2. 2Reason for call

    Finds out what the caller needs

  3. 3Service check

    Confirms you offer the service and cover their area

  4. 4Job details

    Asks your questions: what, where, and how soon

  5. 5Caller details

    Gets their name, number, and address

  6. 6Book or route

    Books a time in your calendar or takes a detailed message

  7. 7Confirm and end

    Repeats the details back and texts a confirmation

At any point

  • Pricing question: Gives the prices you approve, or offers a callback
  • Emergency: Transfers the call to your on-call number right away

Emergencies and anything outside your rules go straight to a person.

Live demo

Talk to our AI receptionist

Start a call and talk out loud, the way a customer would. Ask about our services, ask something unexpected, or ask to book a call.

Holston AI receptionist

Uses your microphone and speakers.

Ask about websites, SEO, or how an AI receptionist would work for your business. Try to stump it, or ask to book a call.

Your browser turns your speech into text. The text is sent to an AI service to write the replies, and we don't store the conversation. Please don't share sensitive information.

What an AI receptionist does

When a call goes unanswered, most new callers contact the next business on the list. An AI receptionist answers on the first ring, day or night, and handles each call the way you want. You can design one for your own business and talk to it in our free AI Agent Builder at holstonai.com/ai-agent-builder.

  • Answers questions about services, hours, pricing, and service area
  • Books, reschedules, and confirms appointments in your calendar
  • Takes detailed messages and qualifies new customers with your questions
  • Transfers urgent calls and emergencies to a real person immediately
  • Logs, transcribes, and summarizes every call into your CRM, email, or text
  • Works with your existing phone number, after hours only or around the clock

See what missed calls cost you

A business that gets 60 calls a week and misses a quarter of them can lose tens of thousands of dollars a year in customers who called a competitor. Our free Missed Call Calculator at holstonai.com/missed-call-calculator shows the number for your business in under a minute.

AI answering service versus a traditional answering service

A traditional answering service uses call center staff reading a generic script and usually bills by the minute. They can take a message, but they rarely know your services or your schedule.

An AI answering service answers instantly, never puts callers on hold, and handles several calls at once. It knows your services, prices, and service area, books jobs straight into your calendar, and follows your rules for when to transfer a call. Subscription AI tools are quick to start but use a generic setup and keep your call data on their platform. A custom build from Holston AI connects to the calendar and CRM you already use, and the call data stays yours.

Who it's for

Contractors, HVAC, plumbing, and electrical companies whose crews miss calls on job sites. Medical, dental, and veterinary offices with busy front desks that need a reliable after-hours answering service. Law firms that want every new client call answered. Restaurants that take reservations by phone, and any business that depends on the phone for new customers.

What it costs

We build your AI receptionist at a fixed price quoted in writing after a short call about your call volume, integrations, and transfer rules. Hosting is a fixed monthly price, with voice and model usage billed at cost and no per-minute markup. Our optional support plan keeps tuning answers and handling changes.

Your options

How your options compare

Comparison of Holston AI, Off-the-shelf AI tool, Freelance prompt builder, Big consulting firm
FactorHolston AIOff-the-shelf AI toolFreelance prompt builderBig consulting firm
Fits your workflowBuilt around your systems and dataYou adapt to the toolScripts that can break easilyAfter a long planning phase
Time to production2–4 weeksSame day, with generic resultsQuick demo, slower to make reliableOften several months
PriceFixed price, quoted in writingOngoing per-user or per-minute feesHourly, and scope tends to growOften six figures or more
Safety controlsApprovals, activity logs, and automated testsWhatever the vendor providesRarelyUsually
Your dataStays in your accounts, with private hosting availableSent to the vendor's cloudOften in personal accountsVaries

Our commitments

Four reasons clients choose Holston AI

  1. 01

    Your price up front

    Our instant quote shows your price before you talk to anyone, and the written fixed-price quote matches it.

  2. 02

    You own everything

    The code, domain, hosting accounts, and passwords belong to you from the first day. You can leave at any time and take it all with you.

  3. 03

    Fast delivery

    Websites go live in 3 to 20 business days. Apps and AI agents launch in 2 to 4 weeks, with a working demo every week.

  4. 04

    A veteran team with its own AI tools

    Your project is built by our development team, whose engineers each have 15 to 30 years of experience. They work with internal AI tools and agents we built ourselves, which handle routine work so you get senior-level quality, delivered faster.

Questions

People also ask

Is an AI receptionist the same as an AI answering service?

Yes. Both names describe a voice agent that answers your business phone, handles common questions, books appointments, and takes messages. "AI answering service" usually means after-hours coverage, while "AI receptionist" often means answering during business hours too. Ours can do either.

What does an AI receptionist do?

It answers calls 24/7, handles common questions, books appointments, qualifies leads, transfers urgent calls to a person, and logs a transcript and summary of every call.

How much does an AI receptionist cost per month?

With Holston AI, you pay a fixed price for the build, then a fixed monthly hosting price plus voice and model usage at cost. Support is optional. We quote the build after a short call.

Can I keep my existing phone number?

Yes. The AI receptionist works with your existing business number, and calls can still ring through to your team when you want them to.

Will callers know they're talking to AI?

We recommend that the agent introduces itself as an AI assistant. Most callers simply want their call answered and their question resolved.

Get your fixed price

Book a 15-minute call. We learn how your business runs, then confirm a fixed price in writing before any work begins.